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Printable version of FAQs & Troubleshooting
Printable version of WiFi Policy

 

Morley Library Wireless Internet FAQs

 

What is WiFi?

WiFi is short for Wireless Fidelity.  It's a radio wave technology which allows an appropriately equipped device to access the Internet within Morley Library without physically connecting to a network via Ethernet or phone line.  In short, it's the ability to use the Internet without having to plug anything in.

 

Where is it?

Coverage is available on all floors of the Library, and should be equally strong in all public areas.

 

When is it available?

WiFi is available during regular library hours.

 

What do I need?

You will need a laptop or suitable PDA equipped with an IEEE 802.11b or 802.11g wireless network card.  Newer laptops have wireless cards built-in.  For most others, you can purchase a compatible card to plug in to your computer.  (Cards are sold at computer stores.)  Installation of the card and its associated software will vary depending specific computer, card and operating system.  Your computer must be DHCP-enabled.


If sound volume is not turned off, you will also need a set of headphones to prevent music and other sounds from disturbing others.

 

What if I donít own a laptop or PDA?

You will not be able to use the wireless network, but may still access the Internet using our hard-wired public access computers in the Computer Center on the 1st Floor.  Morley Library does not supply or loan network cards, laptop computers or PDAs.

 

Is there a charge for this service?

No.  Wireless access is provided as a public service free of charge on an "as is" basis with no guarantee and no warranty.

 

How do I connect?

In most cases, a connection will be automatic.  You will need to do nothing more than open your browser and start surfing.  Morley Library can not guarantee a wireless connection with all laptops and PDAs.

 

Can Library Staff help me configure or troubleshoot my wireless device?

Sorry, Library Staff can not accept the liability of handling your equipment.  Everyone's computer is different and you are responsible for knowing how to configure your own equipment. 


Troubleshooting suggestion, click here.

 

Are there power outlets available?

There will be some power outlets available throughout the library for laptop use.  However, we recommend that you fully charge your battery before coming to the library to use our wireless access.  We cannot guarantee that an outlet will be available to you and running power cords across traffic areas is not permitted.

 

I canít get a connection, but the person sitting next to me can.  Why?

Not all wireless cards are the same. The quality of your card versus your neighbor's can be quite different.

 

What are the guidelines for use?

When using our network (whether WiFi or hard-wired in our Computer Center), you agree to be bound by the Morley Library OPLIN, Internet, WiFi and Computer Use Policy.  Morley Library computers contain the NOLA Internet Information Management System (NIIMS) governing access.  While Morley Library respects the intellectual freedom of its users, Morley Library is obligated to adhere to ORC 3375.351 and ORC 3375.352.  Some ports and network services may be unavailable through the wireless network.


Web-based email may be accessed, but the Libraryís wireless network does not allow for email using POP, SMTP, IMAP, etc.  In addition, the wireless network does not allow for Telnet, SSH, FTP, VPNs and other services beyond web access.

           

How long does my connection last while Iím in the Library?

We have not implemented any sort of time limit; however, we reserve the right to do so at a later date.

 

Can I print from the wireless network?

No.  To print, you should either save your document and print from home, or print from a hard-wired PC in our Computer Center.  To print Microsoft Office documents in the Computer Center, save it to a disc.

 

Is the WiFi network secure?

Communications over a wireless network are less secure than through a hard-wired network.  Information sent from or to your laptop can be captured by anyone with a wireless device and appropriate software within approximately three hundred feet.  It is recommended that you do not use such a network to transmit personal, financial, legal or other sensitive information.  The wireless connection is used entirely at the risk of the owner.

 

Am I protected from viruses while using the Libraryís WiFi connection?

No.  Virus and security protection is the responsibility of the patron.

 

I can connect to the Internet, but how do I get help finding the information I am looking for?

If you have questions about accessing the Libraryís reference databases or about finding specific information on the Internet, ask for assistance at the 3rd Floor Reference Desk. 

 

For your own protection, laptops and PDAs must NOT be left unattended.  Further, Morley Library assumes no responsibility for any laptop or other device left unattended.

 

Troubleshooting the Wireless Connection 

1.     Under tools, select Internet Options
        Connections
        LAN Settings
        Be sure that <automatically detect settings> is checked

 

 

2.         Control Panel

            Network Connections

            Right click on <Wireless Connection>

            Available wireless networks

            Select appropriate connection

            Click <connect>

 

Morley Library OPLIN, Internet, Wireless Access and Computer Use Policy

 

1. Use of the in-house Ohio Public Library Information Network, Morley Libraryís Internet provider, and the word processing computers will be on a first come, first served basis. 

 

2. As with other library materials, parents or guardians of minor children are responsible for their childrenís use of OPLIN and the Internet through Morley Libraryís connection.  Parents or legal guardians are advised to supervise their childrenís Internet use.

 

3. Users may send or receive electronic mail using web-based e-mail sources, such as Yahoo, MSN or Hot Mail.  Access to Chat Rooms, instant messaging, and other social networking sites is permitted on select computers and select sites.

 

4. Morley Library computers contain the NOLA Internet Information Management System (NIIMS) governing access.  While Morley Library respects the intellectual freedom of its users, Morley Library is obligated to adhere to ORC 3375.351 and ORC 3375.352.  Some ports and network services may be unavailable.

 

5. Users should be aware that privacy and security can not be guaranteed online.  Morley Library recommends that users do not reveal any personal information while online.  Morley Library is not responsible for any theft of personal information resulting from online access by users, including but not limited to credit card information, social security numbers, etc.

 

5b. Communications over a wireless network are less secure than through a hard-wired network.  Information sent from or to your laptop can be captured by anyone with a wireless device and appropriate software within approximately two hundred feet.  It is recommended that you do not use such a network to transmit personal, financial, legal or other sensitive information.  The wireless connection is used entirely at the risk of the owner.

 

6. Users will be charged 10 cents per page for computer printouts.  Patrons may not provide their own paper.  All printouts are required to be picked up at the end of the session.  Copies that are left behind will be discarded. Users are responsible for every page printed during the session unless there is printer malfunction.  Printing is not available over the wireless network.

 

7. Users are prohibited from attempting to modify or gain access to files, passwords, or data belonging to the Library or others; Users may not seek unauthorized access to any computer system, or damage or alter software components of any network, host server or database, or any other practice commonly known as hacking.

 

8. Some uses of the Internet are strictly prohibited.  These include but are not limited to the following:

  • Activities that violate local, state, and/or federal laws.  Illegal activities will be reported for prosecution.

  • Commercial activities, i.e. operating a business or conducting any other activity for personal gain as defined by Ohio Statutes or fund raising of any kind.

  • Political lobbying as defined by Ohio Statutes.

  • Harassment and/or disruption of other users

  • Violation of Morley Library computer system security

  • Unauthorized copying or downloading of copyright-protected materials

  • Sending, receiving, or displaying text or graphics, which may reasonably be construed as obscene as defined by Ohio Revised Code 2907.01 (F) and applicable case law. 

 

 

Use of the Internet and computers is a privilege, not a right.  Abuse of the Libraryís policies and procedures for Internet and computer use will result in cancellation of this privilege. In addition, all Morley Library behavioral policies apply.  Appeals for any actions that restrict computer and/or Internet use privileges may be made to the Head of Adult Services or the Library Director.

 

Passed by the Board of Trustees, Morley Library 14 February, 2004

Amended by the Board of Trustees, Morley Library 16 February, 2006

Amended by the Board of Trustees, Morley Library 19 November, 2008